Legal Information
Legal Information for Aourah.com
Welcome to Aourah.com, operated by Aouragh LLC. By using our website and purchasing our products, you agree to comply with the following legal terms and conditions. Please read them carefully.
Company Information
- Company Name: Aouragh LLC
- Company Address: 131 Continental Dr, Suite 305, Newark, DE 19713, United States
- Registered on: October 11, 2024
- EIN Number: 92-3940520
Terms and Conditions
These terms govern your use of Aourah.com and any purchases made through our website. By accessing or using our site, you agree to be bound by these terms.
- Product Information: We strive to provide accurate product descriptions and images. However, we cannot guarantee that all information is error-free.
- Order Acceptance: All orders placed are subject to acceptance by Aourah.com. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the product description, or pricing.
- Payment: Payments are processed securely using approved payment gateways. Refer to our Payment Information section for more details.
- Shipping Policy: Currently, we ship exclusively within the United States. For details on shipping times, processing, and handling, refer to our Shipping Policy.
- Returns and Refunds: We aim to ensure your satisfaction with every purchase. For information regarding returns, refunds, and exchanges, review our Returns and Refunds Policy.
- Limitations of Liability: Aourah.com is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products purchased.
- Governing Law: These terms shall be governed by and construed in accordance with the laws of the United States.
Privacy Policy
Aourah.com respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information.
- Information We Collect: Personal information you provide, such as name, email address, shipping address, and payment information, when placing an order or contacting us.
- How We Use Your Information: To process orders, manage accounts, and improve our services.
- Data Security: We implement measures such as SSL encryption to protect your data from unauthorized access.
- Third-Party Disclosure: Personal information is not sold or traded. We share data only with trusted third parties necessary for order processing and service delivery, under strict confidentiality.
- Your Rights: You may request access, corrections, or deletion of your personal data.
Payment Information
Payments on Aourah.com are secure and processed using trusted payment gateways.
- Accepted Methods: PayPal and major credit cards.
- Payment Security: Transactions are encrypted to protect your financial information.
For inquiries regarding payments, contact contact@aourah.com or call (+1) 501-453-0904.
Shipping Policy
Aourah.com ensures timely delivery of high-quality water sports products.
- Processing Time: Orders are processed within 1-3 business days.
- Shipping Time: Once processed, orders are shipped within 3-5 business days for delivery across the United States.
- International Shipping: Currently, international shipping is unavailable.
- Order Tracking: An email with tracking details is sent once the order ships.
Returns and Refunds Policy
We strive for customer satisfaction and offer a straightforward returns process.
- Right to Cancel and Return: You can cancel and return your purchase within 30 days of receipt.
- Return Eligibility: Full refunds are available for unused, undamaged items or faulty products.
- Refund Process: Refunds are issued to the original payment method within 14 days after the return is processed.
Contact Us
For any questions, concerns, or assistance, please contact us:
- Email: contact@aourah.com
- Phone: (+1) 501-453-0904
- Address: 131 Continental Dr, Suite 305, Newark, DE 19713, United States
- Opening Hours: Monday to Saturday, 08:00 AM – 05:00 PM
Thank you for choosing Aourah.